Chemistry
What it is

Orenda Help Desk.

Pull the Orenda Help Desk's dose recommendations straight onto the visit card — so your tech doses based on Orenda's chemistry models, not guesswork.

On-visit
Dose recommendations
Per pool
Volume-aware
-15%
Chemical waste
Chemical waste
Chemistry reading · logged from the meter
Diagram
READINGS CAPTUREDFC2.8 ppmPH7.4TA92 ppmCYA38 ppmCH240 ppmSALT3100DOSE RECOMMENDATIONAdd 1.2 lb cal-hypoBalance target · LSI −0.02Auto-added to invoiceCHEMISTRY TREND · 12 MOpH 7.1 → 7.4
Chemistry reading · logged from the meter
Readings stream in from the device and dosages are calculated
On-visit
Dose recommendations
Per pool
Volume-aware
-15%
Chemical waste
What it is

How Orenda Help Desk fits into PSS.

Orenda's pool chemistry models are the industry standard. PSS connects to the Orenda Help Desk so that on every visit, the recommended dose for chlorine, CYA, calcium and pH balancing surfaces on the tech's visit card — calculated from the latest readings + pool volume.

How it works

Three steps. Connected once, then it just runs.

Built so your bookkeeper, office and tech don't have to think about it. Set it up once; it works for you forever.

API request + response
GET /v1/visits?date=today{  "stop": 7,  "status": "complete",  "fc": 2.8,  "photos": 6}WHAT YOU CAN BUILDPull visits + readingsPush clients + propertiesWebhooks on visit closeRate-limited · token auth
Step 1

Link account.

Link account.

Connect your Orenda Help Desk account to PSS — OAuth from settings.

Chemistry reading · logged from the meter
READINGS CAPTUREDFC2.8 ppmPH7.4TA92 ppmCYA38 ppmCH240 ppmSALT3100DOSE RECOMMENDATIONAdd 1.2 lb cal-hypoBalance target · LSI −0.02Auto-added to invoiceCHEMISTRY TREND · 12 MOpH 7.1 → 7.4
Step 2

Tech reads chemistry.

Log readings via LaMotte or manual entry. PSS sends them to Orenda.

LSI gauge · live calculation
LANGELIER SATURATION INDEX · LIVE−1.0 · corrosive+1.0 · scaling−0.3 → +0.3 balancedLSI −0.02INPUTS FEEDING THE FORMULApH7.4TA92 ppmCH240 ppmCYA38 ppmTemp82°FTDS1200
Step 3

Doses come back.

Orenda computes recommended doses. They surface on the visit card.

Key benefits

What it does for the business.

Where the Orenda Help Desk integration pays back the setup cost — usually in the first week.

01
Dose recommendations on every visit
Dose recommendations
Recommended doses on every visit.
02
Based on Orenda's chemistry models
Orenda chemistry models
Based on Orenda’s chemistry models.
03
Calculated from current readings + volume
Readings and volume
Calculated from current readings and pool volume.
04
Reduces overdosing and chemical waste
Less chemical waste
Reduces overdosing and wasted chemicals.
05
Standardizes service across techs
Consistent service
Every tech follows the same standard.
06
Defends water quality with science
Science-backed water quality
Water quality decisions backed by chemistry.
FAQ

Frequently asked questions.

What pool service operators ask before they wire Orenda Help Desk up. Have another? Reach out — a real human will get back to you.

Do I need an Orenda account?
Do I need an Orenda account?
Does it replace tech judgment?
Does it replace tech judgment?
Does it work with non-Orenda products?
Does it work with non-Orenda products?
See it in a dedicated demo

See Orenda Help Desk live inside PSS.

A dedicated demo with someone who knows pool service. No slides, no theater — just the product, connected to the tools you already use.

See it in a dedicated demo

See Orenda Help Desk live inside PSS.

A dedicated demo with someone who knows pool service. No slides, no theater — just the product, connected to the tools you already use.