About PSS

Built by pool pros — and software experts.

Two founders who lived the problem from both sides: years running pool routes, and decades building software. PSS is what happens when the people who know the work also know how to build the tools.

Save time and cost daily.

Cut hours of admin every day — back to the work that grows the business.

Stay in control.

Know what's happening on every route, every tech, every visit — in real time.

Grow without limits.

Add routes, techs and clients without adding chaos. Built to scale with you.

What we ask of every feature

Clarity. Speed. Control.

If a feature, screen, or pitch doesn't deliver on at least one of these — we rebuild it.

Pillar 01

Clarity.

Know what's happening — across routes, techs, visits and dollars. Plain numbers, not dashboards-of-dashboards.

Pillar 02

Speed.

Cut steps wherever we can. Sunday-night scheduling in 15 minutes. Visit logged in 90 seconds. Invoice on close.

Pillar 03

Control.

Catch issues early. Stay ahead of problems. Real-time notifications for the things that need a human — silence for everything else.

By the numbers

A growing platform — in service of the field.

Stat · 01 · Reach
15,000+
Pool pros running PSS day-to-day — from solo operators to multi-route operations.
Reach
Stat · 02 · Coverage
32+
US states where PSS routes are scheduled every week — plus pilots in BR and LATAM.
Coverage
Stat · 03 · Speed
24/day
Average stops per technician, per day — measurably above the industry baseline.
Speed
The team behind PSS

Meet Gus and Juan.

Two founders who lived the problem before building the platform. Field pros and software builders.

Gus Velez, co-founder of Pool Service Software
Gus Velez
Co-founder · CEO
Seasoned software engineer and product leader with 20+ years of experience building and scaling B2B SaaS platforms. Leads business strategy, product, and technology — with a focus on scalability, reliability, and long-term innovation.
"Simple tools that actually work — tested in the field, not just the office."
Juan Dimmer, co-founder of Pool Service Software
Juan Dimmer
Co-founder · Operations
20+ years of experience across the pool industry — service, repair, residential and commercial operations, distribution, and consulting. Ensures the product solves real operational challenges and delivers tangible business outcomes for clients.
"We built PSS because we lived the problem. If a feature doesn't survive the field, it doesn't ship."
Wotter, the PSS otter mascot, giving a thumbs up at a laptop and tablet
Meet Wotter

Say hi to Wotter — our otter mascot.

Wotter is the friendly face of PSS. An otter who knows pool water, hates dirty filters, and shows up when there's something to celebrate or explain.

See PSS run your day

The whole business, on one screen.

A dedicated demo with someone who knows pool service — no slides, just the product.