Client storiesTestimonials

"We've tried other apps. PSS is our last."What pool pros say after switching.

Note: These testimonials have been translated from English.

“PSS has been a game changer for my business. It has allowed me to become way more organized, stay on top of billing and to effortlessly communicate with my clients. My techs and I enjoy using the user-friendly interface. I've been on several platforms and PSS is the first that I have truly enjoyed using.”

4.8
G2
4.7
Capterra
4.9
SourceForge
15,000+
Pool pros
From solo operators to 50-route shops
120k
Pools / week
Service routes run on PSS
+38%
Stops per tech
Avg uplift after 90 days
−92%
Missed-visit calls
From "did the tech come?" to silence
In their own words

Watch a pool pro run their day on PSS.

Short client reels. No scripts, no studio — just the work.

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15,000+ pool pros — across 32+ states.

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Stories from pool pros.Real operations, real numbers.

Hawaii

“We’ve tried other apps, but PSS is our last. It is so easy to use with our employees, clients & tracking. Client service is exceptional & quick.”

−83%
support wait
4.9/5
team adoption
Richard & Terri Schwenzer
Blue Water Pool & Spa
Georgia

“PSS is amazing. I was looking for an app like this one. I was doing all my work on a paper, even chemical readings and dosages. Also I was sending text messages to clients when they were late, now I don’t have to worry about anything. It makes my life easier and what I like is how the PSS team is always improving the app.”

0
paper logs
−6 hr / wk
admin time
Adonis
Adonis Pool Service
California

“Ever since I started using Pool Service Software, it has made managing my route and client invoicing much easier. Using things such as the LSI, customizable letters and invoicing, having a shopping list makes this a worthwhile tool in the pool pros “toolbox”.”

−9 days
A/R aging
100%
LSI-balanced pools
Joel T
Hokulea Pool Service & Repair
Arizona

“I started my business with PSS and couldn’t imagine operating a pool service business without it! My clients love the detailed service reports and how easy it is to pay their invoices. I love the service and the cost is very reasonable compared to other platforms.”

+31%
on-time payments
2 min
invoice to paid
Brendan
Red Fox Pools, LLC
Arizona

“PSS is a must have for any pool service company. It is easy for clients to use (via the client portal) as well as helping to get my business organized. PSS is outstanding with their client service and I believe this truly sets them apart from the competition.”

+64%
portal sign-ups
−71%
“did you come?” calls
Richard Sousa
Bottom Feeder Pool Care
California

“I researched carefully and tried 2-3 other route management software platforms before settling on PSS. It is a massive time saver with literally all of our route, jobs, and invoicing set on autopilot. Between the features, intuitive updates, and client support, PSS is an amazing platform!”

−4 hr / wk
route planning
+22%
stops / tech / day
Jeff Wolf
Sunset Pool Service
Five stars · App Store & Google Play

Pool pros on running the business with PSS.From the people using it daily.

Great app with awesome support! Well put together app that is easy to use to run my pool service business. The reports look great and are very customizable. They also have support for QuickBooks, but you can also just use their invoicing in case you don't have QB or want to ditch QB. The client support is excellent, thank you!

RayV77
iOS User

Excellent Client Service! This app is definitely responsible for a lot of my company's success so far. It makes running a pool service company easy and simple. Just like any app I have seen a bug here or there, but their client service is so good. They pushed out an update to fix the issue within 24hrs and were in communication with me the entire time. I highly recommend using this app, you won't regret it.

Mcginnessdr
iOS User

Awesome Pool App! This app is everything I need to run my pool business, in one central location! Very well done, clean and easy to use. Love the jobs feature!!!

Petitpounne
iOS User

Love it! Moved my entire company from PTPM to PSS. So glad I did! Their client service is TOP NOTCH. Software improvements come out faster than others I've tried over the last few years. And they take every suggestion for feature or tweaks to heart and see if it'll will for the overall experience. You won't be disappointed.

Trav2001
iOS User
SourceForge · Capterra · G2

Rated by pool pros on independent review sites.

Capterra

“A Reliable, Efficient Solution for Pool Service Management”

I have been very pleased with this program. From onboarding to today, the team has been very responsive and supportive. Anytime I have needed to submit a support ticket, they have been quick and efficient in resolving the issue.

Pros

I really like the map and routing features. Moving and reorganizing pools is easy and efficient. I also love the Control Center and notifications. Instead of keeping up with countless texts for service requests and work orders, everything is now managed through the software.

Jillian C.
Office Administrator · September 1, 2026
Capterra

“Great service at a great price”

10/10 would highly recommend and I’ve used the other leading competitors. I have been able to save time and streamline my operations with the help of PSS.

Pros

The cost and all the things I’m able to do through the app. It is also really nice how easy it is to navigate it.

Alec R.
Owner · August 12, 2026
Capterra

“Best Pool Service Software”

Their customer service team is on point, we've had a couple of tech issues fixed and at least one functionality wish granted after providing feedback.

Pros

Simple, customizable, and affordable. Great for tracking chemicals and managing routes. "PSS has been phenomenal."

Lijo J.
Manager · August 12, 2026
SourceForge

“Affordable software”

PSS is overall very good software and it’s affordable with everything they offer. I don’t regret switching platforms at all.

Vickie L.
President / Tech · September 22, 2026
SourceForge

“Best platform ever, especially for the money!”

Easy to use, very reasonably priced, great IT support, plenty of options for all services and great overall product, HIGHLY recommend!!!

Brendan R.
Owner / Operator · September 15, 2026
SourceForge

“Great product at a competitive price”

How simple it is to use and how many functions the app has. On top of some of the best customer service I’ve experienced.

Alec R.
Owner · August 14, 2026
Capterra

“Great Product, Even Better Team”

I've never tried another app, but what I love most about the product is the team at Pool Service Software. They're always ready to listen.

Pros

I love the product a lot, and just as much, the actual team behind Pool Service Software. They're open to listening and trying new ideas to help pool service companies optimize their performance.

Santos C.
Owner · August 3, 2026
Capterra

“Pool service software”

Great app to see past service records and client info

Pros

Ease to see past reports and ease to see client information.

Samuel L.
Repair Manager · October 16, 2023
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